Our standard rental duration is per day (24 hours) or half day (12 hours). If you rent selected items for half a day, you'll receive a 30% discount.

Yes.

1. 30% off for half-day (12-hour) rentals.

2. 15% off for 3 consecutive full-day rentals — plus, save on transport with just one pick-up and return.

3. Special promotions — watch our website for limited-time offers.

You may pick up and return equipment personally or through couriers (e.g., Lalamove, Grab, etc.).

Please note that courier booking must be arranged by the client, not us.

Yes. We allow a 1-hour grace period for late returns. After this, additional charges may apply.

Please allow time for:

• A joint inspection of the equipment's physical condition during pick-up, conducted by both our staff and the renter.
• A return inspection to verify that all items are complete and in proper condition when returned.

We'll email a rental contract form for you to accomplish prior to your booking date.

You may attach scanned copies of two (2) valid government-issued IDs along with the signed contract.
This ensures faster processing during equipment release.

Our regular office hours are 8:00 AM to 6:00 PM (Monday–Friday).

If you need to pick up or return equipment beyond office hours, on weekends, or holidays, please inform us in advance so we can schedule a staff member to assist.

Yes. If you're not familiar with operating certain equipment, we can provide a caretaker upon request.

The caretaker's role is to ensure that equipment is properly handled throughout the rental period and to help avoid disputes regarding potential damage or misuse.
They can also assist during initial set-up and pack-up.
Please contact us to include a caretaker, as there is a professional fee for this service.

A 30% advance payment is required to reserve and block your date.

The advance payment may be made through GCash, PayMaya, or bank transfer (Metrobank).
This amount will be credited as partial payment once the booking proceeds.

The remaining balance or full payment must be settled upon pick-up of the equipment or within the day of return.
We can email an Official Receipt or Service Invoice once full payment is received.

In case of force majeure, your 30% advance payment will be refunded in full.

For cancellations, the 30% advance payment is non-refundable.

If you cancel or reschedule at least 4 days before your booking date:
• The 30% advance payment is refundable (for cancellations).
• The 30% advance payment remains valid and intact (for rescheduling).

Yes. We issue a Service Invoice for our services, which serves as an official receipt and can be used for accounting and tax purposes.

We are a non-VAT company, so no VAT charges apply to our rates.

We are located at: 
48-B, K 7th St, Brgy. West Kamias, Quezon City.

We are searchable in google maps as Digibox Audiovisual Productions Co. or Digibox Prodhouse.